Terms and Conditions

Puntr’s terms and conditions govern access to and use of the website, player account, contests, promotions, and related services offered by PLYR INTERACTIVE, INC. These site terms are designed to explain how the platform works, what players can expect, and what responsibilities apply when using Puntr.

By registering an account, accessing the website, entering contests, making a deposit, requesting a withdrawal, or otherwise using the platform, you agree to follow these conditions of use. If you do not agree with them, you should not use the website or its services.

What These Site Terms Cover

These account rules apply to your use of Puntr’s website, your player account, contest entries, payment activity, promotional offers, and any related features made available through the platform. They are intended to create clear expectations between the operator and the player in a practical, readable way.

Puntr is a sports prediction and flex contest platform, not a traditional online casino. Some rules may apply specifically to contest entries, leaderboard competitions, free-to-enter promotions, and prize-based features that are part of the service.

Who Can Use Puntr

Puntr is intended for adults only. You must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher, to register and use the platform.

It is your responsibility to make sure that using Puntr is lawful where you are located. Access may be unavailable or restricted in certain states, territories, or other regions. Puntr may block, limit, or refuse access where it determines that use of the platform is not permitted or is otherwise not supported.

Restricted availability may change over time. Access from a location that is prohibited by law, regulation, or operator policy is not allowed.

Creating and Maintaining Your Account

When you register, you must provide accurate, complete, and current information. This includes details such as your name, date of birth, address, email address, and any other information reasonably requested during signup or account review.

Your account must be registered in your own name. You may not create an account for someone else, use another person’s details, or allow your account to be operated on behalf of another person.

Puntr may limit the number of accounts that one person, household, payment method, device, or IP address may use. If duplicate, linked, or unauthorized accounts are identified, the operator may review, restrict, suspend, or close them.

You are responsible for keeping your account information up to date. If your details change, you should update them promptly or contact support for help.

Verification Checks That Help Protect the Platform

Puntr may ask you to verify your identity and account details at any time. This may happen during registration, before a withdrawal, when account activity is reviewed, or when required for security, fraud prevention, or regulatory reasons.

Verification may include requests for documents or information related to:

• identity
• age
• residential address
• payment method ownership
• source of funds where appropriate
• any other account detail reasonably needed to confirm lawful use

If requested information is not provided, is incomplete, or cannot be verified, Puntr may delay or decline certain services until the review is finished. This can include limits on deposits, contest participation, bonuses, or withdrawals.

Your Account Is Personal to You

You are responsible for maintaining the confidentiality of your login details and for activity that takes place through your account. This includes actions taken on your account unless and until you notify Puntr of a security concern.

Accounts are personal and non-transferable. They may not be sold, shared, assigned, lent, or otherwise used by another person. You may not permit family members, friends, third parties, or agents to access or use your account.

If you believe your account has been accessed without authorization, you should contact Puntr as soon as possible through its official support channel at support@puntr.us.

Deposits, Withdrawals, and Account Balances

Puntr may offer one or more payment options, including card payments and other supported methods. Availability can vary based on your location, account status, banking provider, and operational conditions. Payment methods are not guaranteed to be available at all times.

Deposits and withdrawals are handled in US dollars. Minimums, maximums, processing times, and transaction limits may apply. Based on current platform information, the minimum deposit is generally $10, and the maximum deposit per transaction may be up to $500, though these limits may change.

Withdrawal requests may be reviewed before approval. Puntr may carry out reasonable checks before processing a transaction, including identity verification, payment method confirmation, account activity review, and fraud prevention checks. Withdrawals may be returned through the same method used for deposit where possible or required.

Processing times are estimates only. A withdrawal may take up to 5 business days to process in some cases, and additional delays may occur due to verification, banking systems, payment provider issues, weekends, holidays, or account review.

Bonus Rules and Promotion Limits

From time to time, Puntr may offer free entries, leaderboard promotions, login rewards, referral rewards, multiplier boosts, or other promotional features. Any such offer may be subject to separate bonus terms in addition to these general service terms.

Promotion-specific rules may cover issues such as:

• who is eligible to participate
• whether an offer is limited by location, time, or account status
• contest entry deadlines
• wagering or playthrough requirements where applicable
• market or game restrictions
• limits on converted value or withdrawals
• abuse prevention rules
• expiry periods

Players should review the full promotion terms before taking part. If a promotion is activated, claimed, or used in error, or if it is linked to misuse, duplicate accounts, or false information, Puntr may remove the bonus, adjust related winnings where appropriate, or restrict future promotional access.

Contest Entries, Leaderboards, and Platform Features

Puntr’s services are centered on sports prediction contests and flex-style entries. Entry formats, prize pools, settlement timing, leaderboard ranking, and contest availability may vary by promotion, event, or day.

To qualify for a contest or leaderboard result, entries generally must meet the rules applicable to that event. For example, entries may need to settle fully before the contest countdown or cutoff time expires. Entries that remain unresolved, are voided, or are otherwise ineligible under the applicable contest rules may not count toward rankings or prize eligibility.

Prize pools, contest structures, and available markets may change without notice. Puntr may also add, suspend, replace, or remove contests, sports, or leaderboard features as needed for operational, legal, or technical reasons.

Access to Games, Contests, and Services May Change

Puntr aims to make its website and services available on a reliable basis, including on mobile browsers and desktop devices. However, access may vary depending on your location, internet connection, device compatibility, browser settings, maintenance periods, software updates, or third-party provider performance.

Not every contest, market, payment option, or feature will be available in every state, on every device, or at every moment. Puntr may suspend, modify, limit, or discontinue parts of the service without prior notice where reasonably necessary.

This includes temporary outages, scheduled maintenance, live market changes, settlement delays, and feature updates.

Fair Use Matters on Puntr

Puntr expects all players to use the platform honestly and lawfully. You may not use the service in a way that harms the platform, other users, payment systems, or the integrity of contests and promotions.

Prohibited behavior includes, but is not limited to:

• using false, misleading, or stolen information
• opening unauthorized duplicate accounts
• engaging in fraud, collusion, or payment abuse
• submitting chargebacks in bad faith
• taking part in bonus abuse or promotion manipulation
• attempting to interfere with contest results, systems, or settlement processes
• using bots, scripts, automation, or unauthorized software tools
• accessing the service for unlawful purposes
• allowing another person to use your account

Puntr may investigate activity that appears irregular, abusive, or inconsistent with normal personal use.

When Puntr May Limit or Close an Account

Puntr may refuse service, restrict features, pause promotions, freeze a transaction for review, suspend an account, or close an account if it reasonably believes that:

• these platform rules have been broken
• verification has not been completed
• account information is inaccurate or misleading
• the platform has been used improperly
• payment activity is disputed or suspicious
• a player is located in a restricted jurisdiction
• technical or security concerns require intervention

Where appropriate, Puntr may review account balances, contest activity, promotions, and pending transactions before making a final decision. The operator may also request further information before restoring access or processing a withdrawal.

These actions are intended to protect the platform, players, and the integrity of the service.

Handling Errors, Mispriced Offers, and Technical Problems

From time to time, there may be technical issues or human errors that affect account balances, contest details, leaderboard displays, settlement data, promotional credits, or other parts of the service. This can include interrupted sessions, system malfunctions, duplicate credits, display mistakes, or incorrect pricing or payouts.

If a clear error occurs, Puntr reserves the right to correct it and to take reasonable steps to address the outcome. This may include adjusting balances, reversing credits, voiding affected entries, correcting settlement results, or canceling a promotion that was applied by mistake.

Puntr will aim to handle these situations in a fair and practical way based on the circumstances and the available records.

Responsible Play Comes First

Puntr supports responsible gaming and expects players to treat contests and paid participation as entertainment, not as a way to make money or recover losses. No result is guaranteed, and every contest involves risk.

Players are encouraged to use any available account controls, limits, or self-management tools where needed. If gambling stops feeling manageable, reviewing the site’s Responsible Gaming resources is a sensible next step.

Ownership of the Site and Its Content

The Puntr website, including its design, branding, layout, text, graphics, logos, software elements, and original materials, belongs to PLYR INTERACTIVE, INC or its licensors unless stated otherwise.

You may use the website for personal, non-commercial use only, in line with these service terms. You may not copy, reproduce, modify, republish, distribute, scrape, frame, or commercially exploit site content without prior written permission.

Third-Party Services and External Providers

Some parts of Puntr may rely on third-party providers. This can include payment processing, identity verification tools, technical infrastructure, analytics, sports data feeds, or other operational services.

The availability and performance of those services may depend in part on external providers and their systems. Puntr is not responsible for every interruption, delay, or limitation caused by third-party networks, processors, software providers, or other outside services.

Where separate provider terms apply, those terms may also affect how certain features work.

Limits on Responsibility

To the extent permitted by applicable law, Puntr is not responsible for losses, costs, or damages arising from matters such as service interruptions, device incompatibility, internet failure, user mistakes, unauthorized access caused by failure to protect login details, payment provider issues, delayed settlement data, third-party failures, or events outside the operator’s reasonable control.

This also applies to problems caused by force majeure events, including severe weather, power outages, labor disruptions, government action, or broader communications failures.

Nothing in these conditions of use is intended to exclude rights that cannot be excluded under applicable law.

Services Are Provided Without Broad Guarantees

Puntr provides its website, contests, account features, and related services on an “as is” and “as available” basis. While the operator works to maintain a stable and functional platform, uninterrupted access, constant availability, and error-free operation cannot always be guaranteed.

Features may change, pause, or become unavailable without notice. This includes contests, payment options, sports markets, promotional tools, and other parts of the service.

Updates to These Conditions of Use

Puntr may revise these terms and conditions from time to time to reflect service updates, legal requirements, security needs, or operational changes. The latest version posted on the website will apply from the date it is published unless a different effective date is stated.

Players should review this page periodically so they understand the current account rules and platform expectations. Continued use of the website after updates are posted will generally be treated as acceptance of the revised terms.

Other Policies You Should Review

These site terms should be read together with other relevant policies and pages that apply to the platform, where available. Depending on your use of Puntr, this may include the Privacy Policy, bonus terms, AML and KYC rules, and the Cookie Policy.

These related documents help explain how personal data is handled, how verification works, how promotions are managed, and how the website uses technical tools to operate properly.

Questions About the Terms or Your Use of the Platform

If you have questions about these terms, your account, or the use of Puntr’s services, you can contact the operator through its official support channel. At this time, Puntr support is available by email at support@puntr.us.

Using Puntr means accepting the rules that apply to the website, your account, contest participation, payments, and related services. These terms are meant to set clear and fair expectations so that the platform can operate in a structured, transparent, and responsible way. Continued use of the service confirms your acceptance of the current terms in effect.